You can schedule an appointment at the link below. We do Require a $100 deposit for spay/Neuter and $25 Deposit for Wellness exams
Will you still do surgery if my animal is in heat?
For cats it doesn't change the surgery much more so we will absolutely do them with no extra cost
For dogs we strongly encourage to reschedule if they are in active heat. The surgery is much riskier when they are in heat. It takes a dog approximately 3 months to be out of heat internally. The uterus swells during a heat cycle and it takes that long for the swelling to go down. There is an extra fee of $40-$80 if your dog is in heat.
Can I bring my animal to you if it is sick or injured?
YES! We are now offering sick visits. We don't have X-Ray but we do have other diagnostic tools available to help lead you to the direction you need or to treat right here in our clinic. You can email us today to see if we are able to see your animal for the any particular issue not listed under our services.
mainstreetspayneuter@gmail.com
What time is drop off/Pick up for spay & neuter surgeries?
Our drop off for everyone is at 7:30. Pick up for cats is at 3:30 and pick up for dogs is at 4:00.
If dogs are really anxious we have flexibility on this please email us.
How Should I prepare for my visit?
Dogs must be on leash and cats must be in a clean carrier with a blanket or potty pad.
Feral cats should be in a live trap that is ziptied.
If your pet is current on their rabies vaccine, please bring proof of the vaccine.
Rabies tags are NOT sufficient proof.
Dogs and cats should not have breakfast the morning of surgery. (if under 4 months a small amount of food morning of is okay)
Please allow time for your dog to go potty prior to drop off.
If your pet has any medical concerns, please email us at mainstreetspayneuter@gmail.com prior to surgery.
How long is the healing time?
For most procedures, the healing time is 14 days. During this time, your pet's activity level should be kept low and your pet should wear an e-collar or recovery suit to prevent licking at the incision site.
Do I need an exam before scheduling my dental?
Yes we do require an exam prior to our dentals so we can get you the most accurate quote. you can book an appointment at the this link: https://clinichq.com/online/844f8701-53ae-4dfe-a4d9-b1e456ffa84f
What time is drop off/Pick up for dentalprocedures?
If you have already had a wellness exam for you pre op dental appointment and are scheduled for a dental procedure you will show up at 8:00 am the day of the procedure. We will give you a call when your animal is ready to pick up.
What happens if my animal is having a complication after having surgery?
If you think your pet is having a minor surgical complication such as a small open area, redness, or oozing at the incision site, make sure they are wearing a cone/surgical suit. Please send us an email with a picture of your pet's incision and a description of the problem to mainstreetspayneuter@gmail.com. We will get back to you within 24 hours.
If you think your pet is having a major surgical complication such as tissue coming out of the incision, extreme pain, pale gums, or other things that concern you; please seek emergency veterinary care.
What is the policy for refunds/deposits
Our deposits are non-refundable. We require cancellations to be made within 48 business hours. If you cancel the appointment within the proper amount of time we will credit your account. If you no call/no show your appointment your deposit will be forfeited to the Community Fund.
How to request records from our clinic
The easiest way to request records is to send us an email to mainstreetspayneuter@gmail.com with record request in the subject line. Please include in the email animal name, owner name, owner phone number, and if you have a microchip number please include it. If the animal was adopted from a rescue please add in the rescue information so we can get you the accurate records in a timely manner.
What do you accept as proof of low income.
Social Security Income
Secion 8 housing assistance
WIC
We do NOT accept OHP or Food stamps as proof of low income